According to a Gallup study on workplace recognition, employees who say their contributions are recognized are less likely to feel burned out, more likely to thrive in their overall lives, and less likely to look for new job opportunities. And yet, the same report shows that most companies fall short in this area, with just one in five leaders saying that recognition is a major strategic...

How do smarter workflows help businesses fuel growth, and what are some of the key benefits that they provide? Frontline workers within franchise brands, and hourly workers in general, have little tolerance for inefficient processes when they’re on the clock. At the same time, these employees experience significant friction and frustration daily. Small sources of friction, like having to...