How do smarter workflows help businesses fuel growth, and what are some of the key benefits that they provide?

Frontline workers within franchise brands, and hourly workers in general, have little tolerance for inefficient processes when they’re on the clock. At the same time, these employees experience significant friction and frustration daily. Small sources of friction, like having to log in to multiple systems, can lead to dissatisfaction and high turnover rates — which the industry has struggled with historically.

To minimize friction and improve employee satisfaction, companies need to consolidate the tools employees use to do their job. Businesses can reduce friction and prevent mistakes by providing a single platform with smarter workflows, tailored to their type of business, all of which reduce the administrative overhead of operations.

Reducing turnover within a multi-unit business also requires creating a culture of recognition that makes employees feel like their company cares about them. This includes accountability, consistency, and regular recognition of employee contributions. By reducing friction with smarter workflows and increasing employee recognition, businesses can improve the employee experience, improve turnover rates and drive success.

What are some of the challenges that businesses face when implementing smarter workflows, and how do you help them overcome these challenges?

Both businesses and individuals struggle with change. Franchise operators and employees alike are accustomed to the old way of doing things, which can lead to pushback and slow adoption of smarter workflows. To help with adoption, Woven takes a collaborative approach, working closely with our customers to identify pain points and areas for improvement. Then we create a roadmap for implementation, involving employees at all levels, to ensure everyone is invested.

There can also be issues with the complexity of the technology itself. Smarter workflows often involve integrating multiple systems and processes, which can be daunting for businesses that lack technical expertise. Woven provides comprehensive training and support so companies have the knowledge and skills to implement and use the technology effectively.

Once implemented, businesses struggle to maintain momentum, which is necessary to sustain the benefits of smarter workflows. Woven provides ongoing support and works closely with businesses to continually assess and optimize workflows, driving value and improving outcomes. Woven’s approach to implementing smarter workflows involves collaboration, training, and ongoing support to help businesses overcome roadblocks.

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