Lakeside Software’s research on the digital employee experience indicates that digital, employees are losing roughly one hour (54 minutes) of work time each week due to tech disruptions. In some industries, this was even as high as 90 minutes of work time per week. The implications of these numbers are quite serious for workplace productivity and overall HR concerns. This...

About 36% of employees have considered quitting their jobs due to a poor digital employee experience, according to the 600+ people across roles and industries that responded to this survey. So what is a digital employee experience (DEX), and why are employees quitting over it? Essentially, DEX encompasses the quality of employees’ interactions with technology during the course of...

How do you deliver impact in a meaningful way in an organization? You do that by defining, designing, and delivering a workforce experience that matters. We all know we are living in an experience economy, and we commonly agree that workforce experience begets customer experience. Furthermore, we generally understand that technology fuels empathy at scale in the form of experience design. So,...

Employee experience entails the journey of an employee in the organization from recruitment to their exit. The workplace environment includes the employer, management, and co-workers’ relationship with the joined employees till their exit from the organization. It involves the physical as well as mental experience of an employee while working at the workplace. Important Factors to...