Using the app lets you exchange 2k23 mt Locker Room codes, and you can also utilize it to access the Scan Your Face feature for your MyPLAYER customized character for MyCAREER mode. But, some players complained that they're experiencing difficulty getting into the app and therefore cannot access the much-anticipated face scanner feature. Here's 2K Games' official statement concerning the fix to the "failed to log into 2K Sports" error message for the NBA 2K23 companion app.

There isn't a known fix for this issue at the time of writing. But, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the "failed to sign in to 2K Sports" error that occurs with the MyNBA2K23 application, and stated that a fix is being worked on.

The Twitter account of the @NBA2K account posted that, prior to signing in to the MyNBA2K23 application, users must log in to their PC or console account first. You should therefore be accessible to the application when you have the active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam prior to synchronizing your account to the application. However, the fact that a small portion of gamers aren't able to access the application isn't gone.

As of now, any Buy Nba 2k23 mt player affected by the issue won't be able to utilize NBA 2K23's face scan feature as well as redeem Locker Room codes via the app. We'll bring this article up to date once Visual Concepts and 2K have released a patch to fix the "failed to login to 2K Sports" issue.