The global self-service kiosk market is anticipated to grow at a significant CAGR during the forecast period. Self-service kiosks are computer tools designed to aid people in performing specific tasks and services on their own like paying bills, buying tickets, bank transactions and others. Self-service kiosks are mainly used in the retail industry, entertainment, healthcare, transportation, government & BFSI and education among others. They improve the user experience to make services hassle-free and matters of seconds which are of paramount importance to the comfort level of consumers. Data security is a major feature of kiosks that are propelling the demand of the global self-service kiosk market.
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The growing convergence of emerging technologies like artificial intelligence and the Internet of Things into electronics is raising manufacturers' focus on advances in traditional kiosks. As a result, the high production of self-service kiosks is proliferating due to growing demand from several sectors. Technological innovations like Near-Field Communication (NFC) and Radio Frequency Identification (RFID) in the field of digital payment and security applications have also attributed to the enlargement of applications and the use of self-service kiosks. Increased smartphone and tablet adoption, along with mobile payment preference, has also had a significant effect on the growth of this market.
Global Self-Service Kiosk Market by Segment
By Implementation
• Point-of-Information
• Product Promotion
• Service / Transaction
• Internet Commerce
• Product Dispensing
• Others
By Usage:
• Checkin-Checkout
• Advertising
• Navigation
• Recruitment
• Photos
• Employee Information
• Reservations
• Ticket Printing,
By End Use Industry
• Hospitality
• Financial Services
• Retail, Medical
• Transportation
• Education
• Government
• others
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Self-Service Kiosk Market Report Segment by Region
North America
- United States
- Canada
Europe
- Germany
- United Kingdom
- France
- Spain
- Italy
- Rest of Europe
Asia-Pacific
- China
- Japan
- India
- Rest of Asia-Pacific
Rest of the World
- Middle East & Africa
- Latin America
Company Profiles
· Diebold Nixdorf
· SLABB
· NCR
· Embross
· Kiosk Information System
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