Lucintel's latest market report analyzed that telecom outsourcing provides attractive opportunities in the small & medium size enterprises, and large enterprises market. The telecom outsourcing market is expected to reach $XX billion by 2028 with a CAGR of 3% to 5%. In this market, billing operations outsourcing is the largest segment by type, whereas small & medium size enterprises is largest by enterprise size.
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Based on type, the telecom outsourcing market is segmented into billing operations outsourcing, call center outsourcing, infrastructure maintenance outsourcing, finance & accounting outsourcing, and others. The billing operations outsourcing segment accounted for the largest share of the market in 2023 and is expected to register the highest CAGR during the forecast period, due to increase in the number of telecom subscribers, popularity of cloud-based billing services, and technological innovations.
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The Telecom Outsourcing Market is marked by the presence of several big and small players. Some of the prominent players offering telecom outsourcing include Cisco Systems, ZTE Corporation, Fujitsu, Hewlett Packard, Juniper Networks, Motorola Solutions, NEC Corporation, Ciena Corporation, Nokia Networks, IBM Corporation.
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