The main point of contention in Lost Ark revolves around server queues. Perhaps Amazon and Smilegate underestimated the game's expectations, resulting in thousands of players stuck in server queues ranging from a few hundred to dozens of players. There are also many players who can't even get into the queue, and instead receive a "Can not Connect Due To Heavy Traffic" message.

In addition, due to the huge demand for Lost Ark's servers, the game itself is very unstable. Because the server couldn't handle the constant influx of players, many players found themselves kicked out of the queue, or even kicked out of the game. And in the EU, it's even worse, their interest in the game far exceeds Amazon and Smilegate's expectations.

While early adoption of the game via the Founder's Platinum Pass exceeded expectations a few days before launch, Amazon and Smilegate had already encountered this potential problem and added 15 new servers in North America and the EU, but the effort has not can not meet demand.

Clearly, to solve this problem, Amazon will need to keep adding servers until supply is met, but Lost Ark is facing a more fundamental problem than that. In a news article titled "Update on Current Top Issues," Amazon said, "due to limitations with Lost Ark's architecture," they can only expand regional capacity to a limited extent. The exact reason is unclear, but since Lost Ark was built with Unreal Engine 3, it may have something to do with the game's legacy technology.

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