On Twitter, the @NBA2K NBA 2K MT account noted that before logging into the MyNBA2K23 game, players have to log in to their account on their console or computer first. It means you'll be accessing the app if you have an active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch or Steam prior to synchronizing your account with the app. But the fact that a portion of users are not able to use the app.

In the meantime, users affected by the issue won't have the ability to use the face scan feature on NBA 2K23 or redeem Locker Room codes with the app, and we'll be updating this post once Visual Concepts and 2K have launched a patch that fixes the "failed for logging in into 2K Sports" warning.

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